Contact Us

Contact Us


Customer Care Centre:
Monday to Thursday (7 AM to 9 PM CST)
Friday (7 AM to 8 PM CST)
Saturday (8 AM to 7 PM CST)




Complaint Handling Policy
Download our Complaint Handling Policy here.

In the winter, be careful about running your dog on icy surfaces, as they may be prone to ligament tears in the knee, disc problems in the spine, or generalized muscle injuries.

Need help finding a pet insurance plan for your pet? We can help with that. Chat with one of our experienced insurance advisor experts today.

Get in touch with someone on our customer care team! Monday to Thursday, 7 AM to 9 PM CST, Friday 7 AM to 8 PM CST, Saturday 8 AM to 7 PM CST

Petline Insurance Company is registered with L'Autorite des Marches Financiers to provide Property and Casualty insurance NEQ#: 1162197215

© 2019 CAA South Central Ontario. All rights reserved. Serving Members in Southern and Central Ontario.
® CAA trademarks owned by, and use is authorized by, the Canadian Automobile Association.

CAA Pet Insurance is underwritten by Petline Insurance Company. Certain conditions, exclusions and underwriting eligibility rules apply.
Please see Petline Insurance Company's Privacy Policy here.

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